The Management of SURI GESTIÓN in its commitment to implementation of a Management System and Quality Improvement, established as essential to define a Quality Policy that would be appropriate to the vision, mission and values of the organization, and support the strategic direction. For such purpose, SURI GESTION dedicated to the development and maintenance of software, considers the following guidelines, which must be the operational reference of the organization in relation to Quality. These guidelines assure customers that the products and services provided to them, as well as the relationships that unite them, satisfy with quality standards:
- Improve customer satisfaction by continuously optimizing communication channels and monitoring their level of satisfaction.
- Be constantly updated regarding customer needs and market trends.
- Motivate and involve all staff in business development by promoting continuous training in quality and specific aspects of the organization, assuming the responsibility of building a team that becomes committed collaborators.
- Evaluate risks and opportunities of the activities and operations of SURI GESTIÓN and define action plans to handle them.
- Scrupulously respect current legislation and act with integrity, ethics and independence to guarantee the sustainability of operations.
To achieve these objectives, the Management of SURI GESTIÓN proposes to promote continuous improvement in all aspects of the organization related to Quality, following the standards of ISO 9001, and comply with all requirements defined as applicable in the organization.